Ranking · Customer Support
Best AI agents & tools for Customer Support
20 AI agents built for customer support, ranked by quality, with their entry price and value for money. Prices come from each vendor's own pricing page.
Tasks in this theme:Analyze customer feedbackAnswer customer questionsAnswer support phone callsAutomate customer supportBuild a help centerHandle refund requestsRun satisfaction surveysSupport customers in many languagesTrack orders for customersTriage support tickets
| # | Agent | Quality | From | Value | Tasks covered | Best at | Trust |
|---|---|---|---|---|---|---|---|
| 1 | Crisp AI AgentAGENT All-in-one support inbox with an AI agent that automates customer conversations, priced per workspace. | 61 | $45/mo · free plan | BEST VALUE | 8 / 10 | Answer customer questions · Automate customer support · Handle refund requests | ✓ VERIFIED |
| 2 | Fin AI AgentAGENT Outcome-priced AI agent that resolves support conversations across chat, email, voice and messaging. | 57 | $29/mo | FAIR | 8 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | ✓ VERIFIED |
| 3 | AdaAGENT Enterprise AI customer service agent across voice, messaging and email that takes actions in business systems. | 55 | On quote | — | 7 / 10 | Support customers in many languages · Handle refund requests · Track orders for customers | ✓ VERIFIED |
| 4 | ChatbaseAGENT No-code builder for AI support agents trained on your data, deployable on web, voice and helpdesks. | 53 | $40/mo · free plan | FREE PLAN | 7 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | ✓ VERIFIED |
| 5 | Agentforce ServiceAGENT Salesforce's autonomous agents for service and sales, billed per conversation, credits or user add-on. | 51 | $5/mo · free plan | FREE PLAN | 7 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | ✓ VERIFIED |
| 6 | LorikeetAGENT Outcome-priced AI support concierge for fintech and healthtech across chat, email, voice, SMS and WhatsApp. | 51 | $2100/mo | FAIR | 8 / 10 | Automate customer support · Handle refund requests · Answer customer questions | ✓ VERIFIED |
| 7 | ForethoughtAGENT Agentic AI suite (Solve, Triage, Assist, Discover) that resolves, routes and classifies support tickets. | 50 | On quote | — | 9 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | ✓ VERIFIED |
| 8 | BotpressAGENT Platform for building and deploying LLM-powered AI agents for support across web, messaging and voice. | 50 | $150/mo · free plan | FREE PLAN | 7 / 10 | Answer customer questions · Automate customer support · Handle refund requests | ✓ VERIFIED |
| 9 | Zendesk AI AgentsAGENT AI agents built into Zendesk that autonomously resolve tickets, billed per automated resolution. | 48 | $25/mo · free plan | FREE PLAN | 9 / 10 | Answer customer questions · Automate customer support · Answer support phone calls | ✓ VERIFIED |
| 10 | HubSpot Customer AgentAGENT Service Hub AI agent that answers customer questions and resolves tickets, powered by HubSpot Credits. | 48 | $7/mo · free plan | FREE PLAN | 8 / 10 | Answer customer questions · Automate customer support · Answer support phone calls | ✓ VERIFIED |
| 11 | Yellow.aiAGENT Agentic AI platform for customer service across chat, voice and email on 35+ channels. | 48 | Free plan | FREE PLAN | 7 / 10 | Track orders for customers · Answer customer questions · Answer support phone calls | ✓ VERIFIED |
| 12 | Freddy AI AgentAGENT Freshdesk's AI agent that autonomously resolves customer queries, billed per session bundle. | 44 | $19/mo | FAIR | 8 / 10 | Answer customer questions · Automate customer support · Answer support phone calls | ✓ VERIFIED |
| 13 | Siena AIAGENT Agentic AI for e-commerce customer experience that automates support tickets across channels. | 44 | $750/mo | FAIR | 6 / 10 | Automate customer support · Track orders for customers · Answer customer questions | ✓ VERIFIED |
| 14 | Help Scout AI AnswersAGENT Help Scout's AI agent that auto-resolves customer questions from your docs, charged per resolution. | 41 | $25/mo · free plan | FREE PLAN | 7 / 10 | Answer customer questions · Automate customer support · Answer support phone calls | ✓ VERIFIED |
| 15 | Lyro AI AgentAGENT Conversational AI agent for SMB websites that answers customer questions from your knowledge base. | 41 | $24.17/mo · free plan | FREE PLAN | 7 / 10 | Answer customer questions · Automate customer support · Answer support phone calls | ✓ VERIFIED |
| 16 | DecagonAGENT Enterprise AI agents for chat, email and voice support driven by natural-language procedures (AOPs). | 35 | On quote | — | 8 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | DECLARED |
| 17 | Maven AGIAGENT Enterprise AI agents for text and voice support plus agent-assist inside Zendesk and Salesforce. | 32 | On quote | — | 8 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | DECLARED |
| 18 | SierraAGENT Enterprise conversational AI agents for customer service across chat, voice, email, SMS and WhatsApp. | 32 | On quote | — | 7 / 10 | Support customers in many languages · Handle refund requests · Answer customer questions | DECLARED |
| 19 | ParloaAGENT Enterprise AI agent platform for voice-first customer service, inbound and outbound. | 29 | On quote | — | 6 / 10 | Support customers in many languages · Handle refund requests · Answer customer questions | DECLARED |
| 20 | Gorgias AI AgentAGENT E-commerce AI agent trained on your Shopify catalog that resolves support tickets and helps convert shoppers. | 23 | — | — | 8 / 10 | Answer customer questions · Answer support phone calls · Automate customer support | DECLARED |
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Quality = Agent Score (0–100, methodology 1.0). Value: Best value = score ≥ 60 and entry price ≤ $50/month (or free); Premium = score ≥ 70 above $50/month. ✓ Verified = price read on the vendor's pricing page by us; Declared = stated by the vendor, not yet checked.