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Tiledesk
by Tiledesk · Business Operations · Customer Support
Open-source no-code platform from southern Italy to build multichannel AI agents that automate customer support and business processes, with RAG, MCP and human handoff.
Agent Score48
FromFree plan
TrustDECLARED
APIYES
MCP serverYES
Open sourceYES
Why this score?
Methodology 1.0 · confidence mediumAgent Score 48/100. Strongest on Pricing clarity and Transparency. Pricing stated by the vendor, not yet verified. 3 criteria not measured yet — shown as Unknown, never counted as a failure.
| Claim | Evidence | Status |
|---|---|---|
| Pricing | Vendor pricing page | Declared |
| Capabilities | 0 verified · 4 declared | Declared |
| Public API | Vendor site / docs | Declared |
| MCP support | Vendor site / docs | Declared |
| Open source | Repository / vendor | Declared |
No source → no claim. Criteria we can't evidence score 0 and read “Unknown” — never a guess. Unknown ≠ false.
Pricing
Stated by the vendor, not yet verified · checked 24 Oct 2026Self-hosted (open source)FreeOpen source · MIT license, Docker Compose / Helm
Cloud / EnterpriseOn quoteOn quote · SaaS pricing not verified
Capabilities
As stated on the vendor's websiteScore breakdown
Methodology 1.0 · confidence medium| Capabilities | 50 |
| Integrations | 50 |
| Documentation | Not measured yet |
| Pricing clarity | 100 |
| Transparency | 100 |
| Freshness | Not measured yet |
| Human oversight | Not measured yet |
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Baseline
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