P
PolyAI
by PolyAI Limited · Customer Support
✓ Official source checkedLast verified 2h ago
Enterprise AI voice and chat agents that handle complex customer service calls such as bookings, billing, order management and troubleshooting.
Agent Score58
FromOn quote
Trust✓ VERIFIED
APIYES
MCP serverYES
Open sourceNO
Why this score?
Methodology 1.0 · confidence high · verified 25 Oct 2026Agent Score 58/100. Strongest on Pricing clarity and Transparency. Pricing read on the vendor's own page. 2 criteria not measured yet — shown as Unknown, never counted as a failure.
| Claim | Evidence | Status |
|---|---|---|
| Pricing | Vendor pricing page | ✓ Verified |
| Capabilities | 0 verified · 4 declared | Declared |
| Public API | Vendor site / docs | Declared |
| MCP support | Vendor site / docs | Declared |
| Open source | Repository / vendor | No |
No source → no claim. Criteria we can't evidence score 0 and read “Unknown” — never a guess. Unknown ≠ false.
Pricing
Read on the vendor's pricing page · checked 25 Oct 2026API (model-only)$0.02 / per connected minute, billed per second; text tokens $2.00/1M input, $5.00/1M output; telephony not includedPay as you go
Agentic Dialog PlatformOn quoteOn quote · per-minute pricing quoted by sales
Capabilities
As stated on the vendor's websiteScore breakdown
Methodology 1.0 · confidence high| Capabilities | 50 |
| Integrations | 50 |
| Documentation | Not measured yet |
| Pricing clarity | 100 |
| Transparency | 100 |
| Freshness | 100 |
| Human oversight | Not measured yet |
Alternatives
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Baseline
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