Z
Zendesk AI Agents
by Zendesk · Customer Support
AI agents built into Zendesk that autonomously resolve tickets, billed per automated resolution.
Agent Score48
From$25/mo · free plan
Trust✓ VERIFIED
APINOT DOCUMENTED
MCP serverNOT DOCUMENTED
Open sourceNO
Pricing
Read on the vendor's pricing page · checked 30 Sept 2026Professional trialFreeFree · trial
Automated resolution (committed)$1.50 / resolutionPay as you go
Automated resolution (pay-as-you-go)$2 / resolutionPay as you go
Support Team$25/monthPer seat · agent
Suite Team$69/monthPer seat · agent
Suite Professional$149/monthPer seat · agent
Suite Enterprise + CopilotOn quoteOn quote
Capabilities
As stated on the vendor's websiteScore breakdown
Methodology 1.0 · confidence medium| Capabilities | 50 |
| Integrations | Not measured yet |
| Documentation | Not measured yet |
| Pricing clarity | 100 |
| Transparency | 100 |
| Freshness | 100 |
| Human oversight | Not measured yet |