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Gradient Labs
by Gradient Labs · Customer Support · Finance
AI agents for financial services that resolve customer support across voice, chat and email and run back-office procedures such as disputes, KYC and lending.
Agent Score32
FromOn quote
TrustDECLARED
APINOT DOCUMENTED
MCP serverNOT DOCUMENTED
Open sourceNO
Why this score?
Methodology 1.0 · confidence mediumAgent Score 32/100. Strongest on Transparency. Thinner on Pricing clarity. Pricing stated by the vendor, not yet verified. 4 criteria not measured yet — shown as Unknown, never counted as a failure.
| Claim | Evidence | Status |
|---|---|---|
| Pricing | Vendor pricing page | Declared |
| Capabilities | 0 verified · 5 declared | Declared |
| Public API | Vendor site / docs | — Unknown |
| MCP support | Vendor site / docs | — Unknown |
| Open source | Repository / vendor | No |
No source → no claim. Criteria we can't evidence score 0 and read “Unknown” — never a guess. Unknown ≠ false.
Pricing
Stated by the vendor, not yet verified · checked 25 Oct 2026Outcomes-basedOn quoteOn quote · pay per successful query resolution, no platform fees
Capabilities
As stated on the vendor's websiteScore breakdown
Methodology 1.0 · confidence medium| Capabilities | 63 |
| Integrations | Not measured yet |
| Documentation | Not measured yet |
| Pricing clarity | 40 |
| Transparency | 100 |
| Freshness | Not measured yet |
| Human oversight | Not measured yet |
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