Alternatives
Gradient Labs alternatives
15 AI agents do some of what Gradient Labs does. Closest: Lorikeet, Ada and Fin AI Agent. Lowest listed starting price: Agentforce Service at $5/month.
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Gradient Labs capabilities:Customer ChatVoice CallsEmail AutomationTicket TriageWorkflow Orchestration
| # | Agent | In common with Gradient Labs | Agent Score | From | |
|---|---|---|---|---|---|
| 1 | Lorikeet Outcome-priced AI support concierge for fintech and healthtech across chat, email, voice, SMS and WhatsApp. | 5 of 5 Customer Chat · Email Automation · Ticket Triage · Voice Calls · Workflow Orchestration | 51 | $2100/mo | Compare → |
| 2 | Ada Enterprise AI customer service agent across voice, messaging and email that takes actions in business systems. | 4 of 5 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 73 | On quote | Compare → |
| 3 | Fin AI Agent Outcome-priced AI agent that resolves support conversations across chat, email, voice and messaging. | 4 of 5 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 72 | $29/mo | Compare → |
| 4 | Forethought Agentic AI suite (Solve, Triage, Assist, Discover) that resolves, routes and classifies support tickets. | 4 of 5 Customer Chat · Email Automation · Ticket Triage · Voice Calls | 50 | On quote | Compare → |
| 5 | Botmind French AI customer service suite with chatbot, email reply, agent-assist and callbot modules plugged into Zendesk, Salesforce, Shopify and CCaaS platforms. | 4 of 5 Customer Chat · Email Automation · Ticket Triage · Voice Calls | 37 | On quote | Compare → |
| 6 | Decagon Enterprise AI agents for chat, email and voice support driven by natural-language procedures (AOPs). | 4 of 5 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 35 | On quote | Compare → |
| 7 | Sierra Enterprise conversational AI agents for customer service across chat, voice, email, SMS and WhatsApp. | 4 of 5 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 32 | On quote | Compare → |
| 8 | Automaise AI Agents AI agents for customer service teams that automate front-line voice, chat, email and WhatsApp interactions, assist human agents and run back-office workflows. | 4 of 5 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 29 | On quote | Compare → |
| 9 | Crisp AI Agent All-in-one support inbox with an AI agent that automates customer conversations, priced per workspace. | 3 of 5 Customer Chat · Ticket Triage · Workflow Orchestration | 79 | $45/mo · free plan | Compare → |
| 10 | Agentforce Service Salesforce's autonomous agents for service and sales, billed per conversation, credits or user add-on. | 3 of 5 Customer Chat · Voice Calls · Workflow Orchestration | 51 | $5/mo · free plan | Compare → |
| 11 | Yellow.ai Agentic AI platform for customer service across chat, voice and email on 35+ channels. | 3 of 5 Customer Chat · Email Automation · Voice Calls | 48 | Free plan | Compare → |
| 12 | Zendesk AI Agents AI agents built into Zendesk that autonomously resolve tickets, billed per automated resolution. | 3 of 5 Customer Chat · Email Automation · Ticket Triage | 48 | $25/mo · free plan | Compare → |
| 13 | indigo.ai AI Agents Italian enterprise platform for chat and voice AI agents that handle customer calls and chats 24/7, act in CRM/ERP systems, qualify leads and open tickets. | 3 of 5 Customer Chat · Ticket Triage · Voice Calls | 40 | On quote | Compare → |
| 14 | Aunoa AI Agents AI chat and voice agents for WhatsApp, webchat and phone that answer customers, book appointments, capture and qualify leads and create tickets, connected to CRMs. | 3 of 5 Customer Chat · Ticket Triage · Voice Calls | 35 | On quote | Compare → |
| 15 | GuruSup AI agents for customer service, sales and operations that query company systems, apply business rules and resolve requests across chat, WhatsApp, email and voice. | 3 of 5 Customer Chat · Ticket Triage · Voice Calls | 32 | On quote | Compare → |
FAQ
What are the best alternatives to Gradient Labs?
The closest are Lorikeet, Ada and Fin AI Agent: they share the most documented capabilities with Gradient Labs. Across all 15 alternatives, the highest Agent Score is Crisp AI Agent (79/100).
Is there a free alternative to Gradient Labs?
Crisp AI Agent, Agentforce Service and Yellow.ai have a free plan or free tier, according to their pricing pages.
How alternatives are chosen: agents that document the most capabilities in common with Gradient Labs come first, then agents in the same theme, then by Agent Score. Capabilities and prices come from vendor websites, with sources and dates on each agent's page. No vendor pays to appear here, and affiliate links never change this order.