keen
Atlassian Cloud for AI apps: Jira, Confluence, Bitbucket, Service Management, Admin and more.
What it does
keen is an MCP server, a connector that lets an AI assistant use it as a tool. It is installed locally as a package and runs on your machine.
From the publisher's description, Electra Index matched it to 2 capabilities: knowledge base qa and ticket triage. That makes it a candidate for tasks such as automate customer support or answer customer questions.
Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence). None of this is a test of the tool.
At a glance
How to connect
As declared in the Official MCP Registry · not tested by Electra IndexInstall package
- MCP BUNDLE
https://github.com/imogenlabs/keen/releases/download/v1.6.4/keen-mcp.mcpb· runs locally (stdio)
Required: JIRA_CLOUD_PLATFORM_URL, JIRA_CLOUD_PLATFORM_USERNAME, JIRA_CLOUD_PLATFORM_PASSWORD (get them from the publisher)
No ready-made settings: the registry entry does not contain everything needed. Follow the publisher's instructions.
Tasks it helps with
Share of each task's required capabilities it covers| Automate customer support Knowledge Base QA · Ticket Triage | 67% |
| Answer customer questions Knowledge Base QA | 50% |
| Answer questions from internal documents Knowledge Base QA | 50% |
| Answer support phone calls Knowledge Base QA | 50% |
| Build a help center Knowledge Base QA | 50% |
| Onboard new employees Knowledge Base QA | 50% |
| Triage support tickets Ticket Triage | 50% |
Similar tools
Listed for the same task: automate customer support- n0s1-mcpREMOTELOCALSecret scanner for Slack, Jira, Confluence, Asana, Wrike, Linear, Zendesk, GitHub and GitLab
- There ThereREMOTELOCALAI helpdesk by Spatie. Read, triage and reply to tickets, and edit your knowledge base
- Zendesk MCP by usefulapiREMOTELOCALRead tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets
- Vision Helpdesk MCP by usefulapiREMOTELOCALTriage Vision Helpdesk tickets, read conversations, find clients and manage internal handoffs
- Enchant MCP by usefulapiREMOTELOCALWork with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers
- ZendeskREMOTELOCALZendesk MCP Pack — tickets, users, organizations via OAuth
Ready-made AI agents
- $45/mo · free plan · Prices & score →
- On quote · Prices & score →
- $7/mo · free plan · Prices & score →
- $25/mo · free plan · Prices & score →
Facts & evidence
Each fact shows where it was seen and when.| Fact | Value | Evidence | Source | Last confirmed |
|---|---|---|---|---|
| Install package | https://github.com/imogenlabs/keen/releases/download/v1.6.4/keen-mcp.mcpb | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Package registries | mcpb | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Local install (package) | yes | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Remote access (hosted) | no | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Website | https://github.com/imogenlabs/keen | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Repository | https://github.com/imogenlabs/keen | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Registry status | active | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Version | 1.6.4 | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| MCP server | yes | DECLARED | SRC-001 Official MCP Registry | 1h ago |
Change history
- NEW31 Oct 2026first seen in the index
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How do I connect keen?
Install the MCP bundle package https://github.com/imogenlabs/keen/releases/download/v1.6.4/keen-mcp.mcpb. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.
Does keen need an API key or token?
Yes. The registry entry lists required values: JIRA_CLOUD_PLATFORM_URL, JIRA_CLOUD_PLATFORM_USERNAME, JIRA_CLOUD_PLATFORM_PASSWORD. Get them from the publisher.
What can I use keen for?
Based on its description, it is most relevant to: automate customer support, answer customer questions, answer questions from internal documents, answer support phone calls.