Alternatives
Decagon alternatives
15 AI agents do some of what Decagon does. Closest: Fin AI Agent, Ada and Agentforce Service. Lowest listed starting price: Agentforce Service at $5/month.
Decagon capabilities:Customer ChatVoice CallsEmail AutomationWorkflow OrchestrationKnowledge Base QAReport Generation
| # | Agent | In common with Decagon | Agent Score | From | |
|---|---|---|---|---|---|
| 1 | Fin AI Agent Outcome-priced AI agent that resolves support conversations across chat, email, voice and messaging. | 5 of 6 Customer Chat · Email Automation · Knowledge Base QA · Voice Calls · Workflow Orchestration | 72 | $29/mo | Compare → |
| 2 | Ada Enterprise AI customer service agent across voice, messaging and email that takes actions in business systems. | 4 of 6 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 73 | On quote | Compare → |
| 3 | Agentforce Service Salesforce's autonomous agents for service and sales, billed per conversation, credits or user add-on. | 4 of 6 Customer Chat · Knowledge Base QA · Voice Calls · Workflow Orchestration | 51 | $5/mo · free plan | Compare → |
| 4 | Lorikeet Outcome-priced AI support concierge for fintech and healthtech across chat, email, voice, SMS and WhatsApp. | 4 of 6 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 51 | $2100/mo | Compare → |
| 5 | Forethought Agentic AI suite (Solve, Triage, Assist, Discover) that resolves, routes and classifies support tickets. | 4 of 6 Customer Chat · Email Automation · Knowledge Base QA · Voice Calls | 50 | On quote | Compare → |
| 6 | Sierra Enterprise conversational AI agents for customer service across chat, voice, email, SMS and WhatsApp. | 4 of 6 Customer Chat · Email Automation · Voice Calls · Workflow Orchestration | 32 | On quote | Compare → |
| 7 | Crisp AI Agent All-in-one support inbox with an AI agent that automates customer conversations, priced per workspace. | 3 of 6 Customer Chat · Knowledge Base QA · Workflow Orchestration | 79 | $45/mo · free plan | Compare → |
| 8 | Chatbase No-code builder for AI support agents trained on your data, deployable on web, voice and helpdesks. | 3 of 6 Customer Chat · Knowledge Base QA · Voice Calls | 53 | $40/mo · free plan | Compare → |
| 9 | Botpress Platform for building and deploying LLM-powered AI agents for support across web, messaging and voice. | 3 of 6 Customer Chat · Knowledge Base QA · Workflow Orchestration | 50 | $150/mo · free plan | Compare → |
| 10 | Yellow.ai Agentic AI platform for customer service across chat, voice and email on 35+ channels. | 3 of 6 Customer Chat · Email Automation · Voice Calls | 48 | Free plan | Compare → |
| 11 | Zendesk AI Agents AI agents built into Zendesk that autonomously resolve tickets, billed per automated resolution. | 3 of 6 Customer Chat · Email Automation · Knowledge Base QA | 48 | $25/mo · free plan | Compare → |
| 12 | Maven AGI Enterprise AI agents for text and voice support plus agent-assist inside Zendesk and Salesforce. | 3 of 6 Customer Chat · Knowledge Base QA · Voice Calls | 32 | On quote | Compare → |
| 13 | Parloa Enterprise AI agent platform for voice-first customer service, inbound and outbound. | 3 of 6 Customer Chat · Voice Calls · Workflow Orchestration | 29 | On quote | Compare → |
| 14 | Gorgias AI Agent E-commerce AI agent trained on your Shopify catalog that resolves support tickets and helps convert shoppers. | 3 of 6 Customer Chat · Knowledge Base QA · Voice Calls | 23 | On quote | Compare → |
| 15 | Notion Agent Workspace AI agent that runs multi-step tasks, takes meeting notes and researches across apps. | 3 of 6 Knowledge Base QA · Report Generation · Workflow Orchestration | 85 | $10/mo · free plan | Compare → |
FAQ
What are the best alternatives to Decagon?
The closest are Fin AI Agent, Ada and Agentforce Service: they share the most documented capabilities with Decagon. Across all 15 alternatives, the highest Agent Score is Notion Agent (85/100).
Is there a free alternative to Decagon?
Agentforce Service, Crisp AI Agent and Chatbase have a free plan or free tier, according to their pricing pages.
How alternatives are chosen: agents that document the most capabilities in common with Decagon come first, then agents in the same theme, then by Agent Score. Capabilities and prices come from vendor websites, with sources and dates on each agent's page. No vendor pays to appear here, and affiliate links never change this order.