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Octadesk MCP by usefulapi

MCP server · hosted · v1.0.1 · io.usefulapi/octadesk
Online · tested 11h agoNEW · 11h agoNew version 3h agoSeen in the registry 2h ago

Search tickets, read conversations and people; create and update tickets and people in Octadesk.

What it does

Octadesk MCP by usefulapi is an MCP server, a connector that lets an AI assistant use it as a tool. It is hosted: an assistant connects to it over the internet, nothing to install.

No capability identified yet from its description.

Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence). None of this is a test of the tool.

At a glance

Hosted (remote)YES
Local installNO
Version1.0.1
PriceNot in the registry
First seen07 Nov 2026
Last checked2h ago

How to connect

As declared in the Official MCP Registry · hosted endpoint tested by Electra Index 11h ago (live check)

Hosted endpoint

  • https://octadesk.usefulapi.io/mcp streamable-http

In Claude Code: claude mcp add --transport http octadesk-mcp-by-usefulapi https://octadesk.usefulapi.io/mcp

MCP settings (Claude Desktop, Cursor and other MCP clients)

{
  "mcpServers": {
    "octadesk-mcp-by-usefulapi": {
      "url": "https://octadesk.usefulapi.io/mcp"
    }
  }
}

Live check

Electra Index connected to the hosted endpoint 11h ago

ONLINE Octadesk MCP by usefulapi answered an MCP connection on 07 Nov 2026 and introduced itself as octadesk-mcp 1.0.0 (MCP protocol 2025-06-18).

13 tools offered to AI assistants

  • octadesk_search_tickets · Search tickets with optional filters. Returns the page of tickets plus paging fields (total_count, search_id, next_page_url). For the next page, pass the same filters with the returned search_id and page + 1. GET /tickets/search.
  • octadesk_get_ticket · Get one ticket by its number, with its fields and status. GET /tickets/{number}.
  • octadesk_get_ticket_interactions · List the interactions of one ticket: replies, internal notes and property changes, in order. GET /tickets/{number}/interactions.
  • octadesk_list_requester_tickets · List the tickets of one requester. Pass last_number to read past the last ticket of the previous page. GET /tickets.
  • octadesk_list_custom_ticket_lists · List the saved custom ticket lists (views) of the account. GET /tickets/custom-lists.
  • octadesk_find_person_by_email · Find one person (requester or agent) by exact e-mail address. GET /persons?email=.
  • octadesk_get_person · Get one person by id. GET /persons/{id}.
  • octadesk_search_requesters · Search requesters (customers who open tickets) by e-mail or name. GET /persons/requesters.
  • octadesk_search_agents · Search agents (staff who work tickets) by e-mail or name. GET /persons/agents.
  • octadesk_create_ticket · Create a ticket. Common keys of `ticket`: summary, requester ({ email, name } or { id }), idGroupAssigned, idAssigned, idPriority, idCurrentStatus, idSubject, tags (string array), comments ({ internal: { content } } for an agent-only note,
  • octadesk_update_ticket · Change fields of one ticket, for example status, priority, assignee or group. Send only the fields to change. A `comments.public` entry is e-mailed to the requester. PUT /tickets/{number}.
  • octadesk_create_person · Create a person (requester or agent). Send the person fields, for example email and name. POST /persons.
Show 1 more
  • octadesk_update_person · Change fields of one person. Send only the fields to change. PATCH /persons/{id}.

What "online" means: the server answered an MCP connection at the time of the check. It is not a guarantee of security, quality or continuous uptime. How we test: we open an MCP session and ask for the tool list, as an AI assistant would. We never run a tool and never send a key. Checked every few days. Method

Is this your server? Monitoring Pro: a check every 30 minutes and an email within the hour when it stops answering. Launch offer: $39.99 once, for life.

Facts & evidence

Each fact shows where it was seen and when.
FactValueEvidenceSourceLast confirmed
Version1.0.1DECLAREDSRC-001 Official MCP Registry2h ago
Hosted endpointhttps://octadesk.usefulapi.io/mcpDECLAREDSRC-001 Official MCP Registry2h ago
Local install (package)noDECLAREDSRC-001 Official MCP Registry2h ago
Remote access (hosted)yesDECLAREDSRC-001 Official MCP Registry2h ago
Websitehttps://usefulapi.io/octadesk/DECLAREDSRC-001 Official MCP Registry2h ago
Repositoryhttps://github.com/m190/usefulapi-mcpDECLAREDSRC-001 Official MCP Registry2h ago
Registry statusactiveDECLAREDSRC-001 Official MCP Registry2h ago
MCP serveryesDECLAREDSRC-001 Official MCP Registry2h ago

Change history

  • VERSION07 Nov 2026
    1.0.0 → 1.0.1
  • NEW07 Nov 2026
    first seen in the index

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For publishers · optional

Its hosted endpoint can be monitored. Monitoring Pro connects every 30 minutes like an AI assistant, emails you within the hour when it stops answering, keeps a 90-day availability history and adds your answer rate to your badge.

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Questions about Octadesk MCP by usefulapi

How do I connect Octadesk MCP by usefulapi?

Use the hosted endpoint https://octadesk.usefulapi.io/mcp in your assistant's MCP settings. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.

What tools does Octadesk MCP by usefulapi offer?

When Electra Index connected on 07 Nov 2026, it listed 13 tools: octadesk_search_tickets, octadesk_get_ticket, octadesk_get_ticket_interactions, octadesk_list_requester_tickets, octadesk_list_custom_ticket_lists, octadesk_find_person_by_email, octadesk_get_person, octadesk_search_requesters and more. The full list is in "Live check" above.

Is Octadesk MCP by usefulapi online?

Yes. Its hosted endpoint answered an MCP connection from Electra Index 11h ago.