Gladly MCP by usefulapi
Find customers, read conversations, items and tasks; add internal notes in Gladly.
What it does
Gladly MCP by usefulapi is an MCP server, a connector that lets an AI assistant use it as a tool. It is hosted: an assistant connects to it over the internet, nothing to install.
No capability identified yet from its description.
Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence). None of this is a test of the tool.
At a glance
How to connect
As declared in the Official MCP Registry · hosted endpoint tested by Electra Index 4h ago (live check)Hosted endpoint
https://gladly.usefulapi.io/mcpstreamable-http
In Claude Code: claude mcp add --transport http gladly-mcp-by-usefulapi https://gladly.usefulapi.io/mcp
MCP settings (Claude Desktop, Cursor and other MCP clients)
{
"mcpServers": {
"gladly-mcp-by-usefulapi": {
"url": "https://gladly.usefulapi.io/mcp"
}
}
}Live check
Electra Index connected to the hosted endpoint 4h agoONLINE Gladly MCP by usefulapi answered an MCP connection on 31 Oct 2026 and introduced itself as gladly-mcp 1.0.0 (MCP protocol 2025-06-18).
16 tools offered to AI assistants
gladly_get_organization· Get metadata about the Gladly organization: id, name, login domain, time zone, URL. Gladly API: GET /api/v1/organization.gladly_list_agents· List the agents (support users) with id, name and email address. Gladly API: GET /api/v1/agents.gladly_get_agent· Get one agent profile by id. Gladly API: GET /api/v1/agents/{agentId}.gladly_list_inboxes· List the inboxes with id, name and disabled state. Gladly API: GET /api/v1/inboxes.gladly_get_inbox· Get the metadata of one inbox by id. Gladly API: GET /api/v1/inboxes/{inboxId}.gladly_list_topics· List the conversation topics (id, name, parentId, disabled). Use it to turn the topicIds of a conversation into names. Gladly API: GET /api/v1/topics.gladly_list_audiences· List the audiences used to target answers (id, name). Gladly API: GET /api/v1/audiences.gladly_find_customers· Find customer profiles by EXACTLY ONE identifier: email, phone number (E.164, for example +16505551987) or externalCustomerId. Returns at most 50 profiles, newest update first. Gladly API: GET /api/v1/customer-profiles.gladly_get_customer· Get one customer profile by id: name, emails, phones, address, custom attributes. Gladly API: GET /api/v1/customer-profiles/{customerId}.gladly_list_customer_conversations· List the conversations of one customer, oldest first (at most 100; the reply says if it was cut). Each has topics, status and assignee. Gladly API: GET /api/v1/customers/{customerId}/conversations.gladly_get_conversation· Get the metadata of one conversation: assignee, inbox, topics, custom attributes, status. A merged conversation returns the surviving one. Gladly API: GET /api/v1/conversations/{conversationId}.gladly_list_conversation_items· List the timeline items of a conversation (messages, emails, calls, notes), oldest first, at most 1000. Gladly API: GET /api/v1/conversations/{conversationId}/items.
Show 4 more
gladly_get_conversation_item· Get one conversation item (message, email, note, call) by id. Gladly API: GET /api/v1/conversation-items/{itemId}.gladly_list_customer_tasks· List the tasks of one customer, newest first (at most 2000), optionally only OPEN or CLOSED. Gladly API: GET /api/v1/customers/{customerId}/tasks.gladly_get_task· Get one task by id: body, assignee, due date, status, topics. Gladly API: GET /api/v1/tasks/{taskId}.gladly_add_conversation_note· WRITE: add an internal note to a conversation. The note is for agents only; the customer does not see it. Each call adds a NEW note, so do not repeat a call that succeeded. Gladly API: POST /api/v1/conversations/{conversationId}/notes.
What "online" means: the server answered an MCP connection at the time of the check. It is not a guarantee of security, quality or continuous uptime. How we test: we open an MCP session and ask for the tool list, as an AI assistant would. We never run a tool and never send a key. Checked every few days. Method
Is this your server? Monitoring Pro: a check every 30 minutes and an email within the hour when it stops answering. Launch offer: $39.99 once, for life.
Facts & evidence
Each fact shows where it was seen and when.| Fact | Value | Evidence | Source | Last confirmed |
|---|---|---|---|---|
| Version | 1.1.0 | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Hosted endpoint | https://gladly.usefulapi.io/mcp | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Local install (package) | no | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Remote access (hosted) | yes | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Website | https://usefulapi.io/gladly/ | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Repository | https://github.com/m190/usefulapi-mcp | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| Registry status | active | DECLARED | SRC-001 Official MCP Registry | 1m ago |
| MCP server | yes | DECLARED | SRC-001 Official MCP Registry | 1m ago |
Change history
- VERSION31 Oct 20261.0.0 → 1.1.0
- NEW31 Oct 2026first seen in the index
Is this page accurate?
Flag it and our robot re-checks the official source. Reports never change a score.Is Gladly MCP by usefulapi still online?
Free alerts · no account▲ 0Do you run Gladly MCP by usefulapi? Know when it stops answering
For publishers · optionalIts hosted endpoint can be monitored. Monitoring Pro connects every 30 minutes like an AI assistant, emails you within the hour when it stops answering, keeps a 90-day availability history and adds your answer rate to your badge.
Monitoring never changes a score or a rank.
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<a href="https://electraindex.com/mcp/gladly-mcp-by-usefulapi?utm_source=badge&utm_medium=share&utm_campaign=listing"><img src="https://electraindex.com/api/badge/gladly-mcp-by-usefulapi" alt="Listed on Electra Index"></a>Questions about Gladly MCP by usefulapi
How do I connect Gladly MCP by usefulapi?
Use the hosted endpoint https://gladly.usefulapi.io/mcp in your assistant's MCP settings. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.
What tools does Gladly MCP by usefulapi offer?
When Electra Index connected on 31 Oct 2026, it listed 16 tools: gladly_get_organization, gladly_list_agents, gladly_get_agent, gladly_list_inboxes, gladly_get_inbox, gladly_list_topics, gladly_list_audiences, gladly_find_customers and more. The full list is in "Live check" above.
Is Gladly MCP by usefulapi online?
Yes. Its hosted endpoint answered an MCP connection from Electra Index 4h ago.