Desk365 MCP by usefulapi
Read Desk365 tickets, conversations, contacts, companies, time entries and knowledge articles.
What it does
Desk365 MCP by usefulapi is an MCP server, a connector that lets an AI assistant use it as a tool. It is hosted: an assistant connects to it over the internet, nothing to install.
No capability identified yet from its description.
Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence). None of this is a test of the tool.
At a glance
How to connect
As declared in the Official MCP Registry · hosted endpoint tested by Electra Index 2h ago (live check)Hosted endpoint
https://desk365.usefulapi.io/mcpstreamable-http
In Claude Code: claude mcp add --transport http desk365-mcp-by-usefulapi https://desk365.usefulapi.io/mcp
MCP settings (Claude Desktop, Cursor and other MCP clients)
{
"mcpServers": {
"desk365-mcp-by-usefulapi": {
"url": "https://desk365.usefulapi.io/mcp"
}
}
}Live check
Electra Index connected to the hosted endpoint 2h agoONLINE Desk365 MCP by usefulapi answered an MCP connection on 30 Oct 2026 and introduced itself as desk365-mcp 1.0.1 (MCP protocol 2025-06-18).
13 tools offered to AI assistants
desk365_list_tickets· List helpdesk tickets, newest first by default, with subject, status, priority (1 Low, 5 Medium, 10 High, 20 Urgent), source, assignee, group, category, contact, company, SLA and dates. Filter by status, priority, type, group, assignee, catdesk365_search_tickets· Full-text search over tickets, most relevant first. Searches subject and ticket number by default; widen it with search_in (description, replies and notes, attachment names, custom fields, contacts and companies, archived tickets). Double qdesk365_get_ticket· Everything on one ticket by its number: subject, description, status, priority, source, assignee, group, category, contact, company, SLA, due date, response/resolution durations (minutes), custom fields, watchers. GET /v3/tickets/details.desk365_get_ticket_conversations· The conversation on a ticket: customer replies, agent replies, private and public notes and forwarded messages, each with sender, recipients, HTML and plain-text body, attachment details and time. The original description is not included (idesk365_list_contacts· List contacts (customers/requesters), 30 per call, sorted by name by default, optionally only those of one company. GET /v3/contacts.desk365_get_contact· One contact by primary email (or, if the primary is not known, a secondary email): name, title, phones, company, departments, custom fields. GET /v3/contacts/details.desk365_list_companies· List companies (customer organisations), 30 per call, sorted by name. GET /v3/companies.desk365_get_company· One company by exact name: description, phone, address, SLA, domains, departments, custom fields. GET /v3/companies/details.desk365_list_time_entries· List logged time entries (ticket, agent, minutes, billable, note), filtered by ticket, agent, company, billable flag, running timers or date ranges. GET /v3/time_entries.desk365_get_time_entry· One time entry by id. GET /v3/time_entries/details.desk365_list_survey_ratings· Customer satisfaction survey ratings (type 1 CSAT, 2 five-star, 3 NPS), oldest reply first, 30 per call. GET /v3/surveys/ratings.desk365_list_kb_articles· The titles of all live knowledge base articles. Open one with desk365_get_kb_article. GET /v3/kb/article/.
Show 1 more
desk365_get_kb_article· A live knowledge base article by its exact title: HTML and plain-text content, category, folder, author, views, likes and status (0 unpublished, 1 published). GET /v3/kb/article/details.
What "online" means: the server answered an MCP connection at the time of the check. It is not a guarantee of security, quality or continuous uptime. How we test: we open an MCP session and ask for the tool list, as an AI assistant would. We never run a tool and never send a key. Checked every few days. Method
Is this your server? Monitoring Pro: a check every 30 minutes and an email within the hour when it stops answering. Launch offer: $39.99 once, for life.
Facts & evidence
Each fact shows where it was seen and when.| Fact | Value | Evidence | Source | Last confirmed |
|---|---|---|---|---|
| Hosted endpoint | https://desk365.usefulapi.io/mcp | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Local install (package) | no | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Remote access (hosted) | yes | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Website | https://usefulapi.io/desk365/ | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Repository | https://github.com/m190/usefulapi-mcp | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Registry status | active | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Version | 1.0.1 | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| MCP server | yes | DECLARED | SRC-001 Official MCP Registry | 2h ago |
Change history
- NEW30 Oct 2026first seen in the index
Is this page accurate?
Flag it and our robot re-checks the official source. Reports never change a score.Is Desk365 MCP by usefulapi still online?
Free alerts · no accountDo you run Desk365 MCP by usefulapi? Know when it stops answering
For publishers · optionalIts hosted endpoint can be monitored. Monitoring Pro connects every 30 minutes like an AI assistant, emails you within the hour when it stops answering, keeps a 90-day availability history and adds your answer rate to your badge.
Monitoring never changes a score or a rank.
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<a href="https://electraindex.com/mcp/desk365-mcp-by-usefulapi?utm_source=badge&utm_medium=share&utm_campaign=listing"><img src="https://electraindex.com/api/badge/desk365-mcp-by-usefulapi" alt="Listed on Electra Index"></a>Questions about Desk365 MCP by usefulapi
How do I connect Desk365 MCP by usefulapi?
Use the hosted endpoint https://desk365.usefulapi.io/mcp in your assistant's MCP settings. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.
What tools does Desk365 MCP by usefulapi offer?
When Electra Index connected on 30 Oct 2026, it listed 13 tools: desk365_list_tickets, desk365_search_tickets, desk365_get_ticket, desk365_get_ticket_conversations, desk365_list_contacts, desk365_get_contact, desk365_list_companies, desk365_get_company and more. The full list is in "Live check" above.
Is Desk365 MCP by usefulapi online?
Yes. Its hosted endpoint answered an MCP connection from Electra Index 2h ago.