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Comparison · Productivity

Copilot in Outlook vs Shortwave: which AI agent is better?

A side-by-side look at Copilot in Outlook and Shortwave on quality, price, capabilities and trust. Scores measure observable public data; prices come from each vendor's own pricing page. Every fact is sourced and dated.

Copilot in Outlook
Microsoft
Shortwave
Shortwave
Agent Score4874
Entry price—$30/mo
Trust✓ VERIFIED✓ VERIFIED
Capabilities documented56
Free planNoNo
Free trial—✓ Yes
Public API——
MCP support—✓ Yes
Open source—No
Last verified12 Oct 202613 Oct 2026

Score breakdown

ComponentCopilot in OutlookShortwave
Capabilities6375
IntegrationsNot measured25
Documentation7070
Pricing clarityNot measured100
Transparency70100
Freshness100100
Human oversight100100

Choose Copilot in Outlook if…

On the measured criteria, Shortwave leads — see opposite.

Choose Shortwave if…

  • You want a higher Agent Score (74 vs 48).
  • You want a lower entry price.
  • You want more documented capabilities (6 vs 5).
  • You want MCP support.

See the full picture: Copilot in Outlook · Shortwave · more Productivity agents · all comparisons.