Jira Service Management MCP
Every Jira Service Management Cloud request-API (servicedeskapi) and Assets endpoint in one binary
What it does
Jira Service Management MCP is an MCP server, a connector that lets an AI assistant use it as a tool. It is installed locally as a package and runs on your machine.
From the publisher's description, Electra Index matched it to one capability: ticket triage. That makes it a candidate for tasks such as triage support tickets or automate customer support.
Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence) and are not a test of the tool.
At a glance
How to connect
As declared in the Official MCP Registry · not tested by Electra IndexInstall package
- MCP BUNDLE
https://github.com/Servosity/msp-skills/releases/download/jira-service-management-v0.1.0/jira-service-management-mcp.mcpbv0.1.0 · runs locally (stdio)
Required: JIRA_SERVICE_MANAGEMENT_API_TOKEN, JIRA_SERVICE_MANAGEMENT_EMAIL, JIRA_SERVICE_MANAGEMENT_SITE (get them from the publisher)
No ready-made settings: the registry entry does not contain everything needed. Follow the publisher's instructions.
Tasks it helps with
Share of each task's required capabilities it covers| Triage support tickets Ticket Triage | 50% |
| Automate customer support Ticket Triage | 33% |
Similar tools
Listed for the same task: triage support tickets- ndjson-local-log-triage-mcpREMOTELOCALStreams NDJSON log triage: query patterns, detect anomalies, summarize timelines without full load
- inbox-to-actionREMOTELOCALAgentic Gmail triage: classify, summarize, extract tasks, draft replies. Never sends
- SandboxAPIsREMOTELOCALDrop-in read-only replicas of GitHub, Jira, Slack and 18 more, preloaded with one fake company
- YuvaREMOTELOCALCustomer support inbox: search, read, triage and draft replies to e-mail and chat
- Speak AIREMOTELOCALSearch recordings, summarize meetings, create clips, and automate workflows from your AI assistant
- servicenow-mcp-aiREMOTELOCALServiceNow MCP server — 100 tools over the full REST surface, every auth method, flows, diagrams
Ready-made AI agents
Facts & evidence
Each fact shows where it was seen and when.| Fact | Value | Evidence | Source | Last confirmed |
|---|---|---|---|---|
| Install package | https://github.com/Servosity/msp-skills/releases/download/jira-service-management-v0.1.0/jira-service-management-mcp.mcpb | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Package registries | mcpb | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Local install (package) | yes | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Remote access (hosted) | no | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Repository | https://github.com/servosity/msp-skills | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Registry status | active | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| Version | 0.1.0 | DECLARED | SRC-001 Official MCP Registry | 2h ago |
| MCP server | yes | DECLARED | SRC-001 Official MCP Registry | 2h ago |
Change history
- NEW19 Oct 2026first seen in the index
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Free alerts · no accountQuestions about Jira Service Management MCP
How do I connect Jira Service Management MCP?
Install the MCP bundle package https://github.com/Servosity/msp-skills/releases/download/jira-service-management-v0.1.0/jira-service-management-mcp.mcpb. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.
Does Jira Service Management MCP need an API key or token?
Yes. The registry entry lists required values: JIRA_SERVICE_MANAGEMENT_API_TOKEN, JIRA_SERVICE_MANAGEMENT_EMAIL, JIRA_SERVICE_MANAGEMENT_SITE. Get them from the publisher.
What can I use Jira Service Management MCP for?
Based on its description, it is most relevant to: triage support tickets, automate customer support.