IrisAgent Support Analyst
Ask questions about your support tickets, chats, agents and AI answer quality, with cited tickets.
What it does
IrisAgent Support Analyst is an MCP server, a connector that lets an AI assistant use it as a tool. It is hosted: an assistant connects to it over the internet, nothing to install.
From the publisher's description, Electra Index matched it to one capability: ticket triage. That makes it a candidate for tasks such as triage support tickets or automate customer support.
Facts come from the Official MCP Registry, as declared by the publisher. Capabilities are matched automatically (low confidence) and are not a test of the tool.
At a glance
How to connect
As declared in the Official MCP Registry · not tested by Electra IndexHosted endpoint
https://mcp.irisagent.com/mcpstreamable-http
In Claude Code: claude mcp add --transport http irisagent-support-analyst https://mcp.irisagent.com/mcp
MCP settings (Claude Desktop, Cursor and other MCP clients)
{
"mcpServers": {
"irisagent-support-analyst": {
"url": "https://mcp.irisagent.com/mcp"
}
}
}Live check
Electra Index connected to the hosted endpoint 1h agoREACHABLE The endpoint answered but asks for an API key or a sign-in before connecting. Electra Index never sends credentials, so the tool list is not visible here.
What "online" means: the server answered an MCP connection at the time of the check. It is not a guarantee of security, quality or continuous uptime. How we test: we open an MCP session and ask for the tool list, as an AI assistant would. We never run a tool and never send a key. Checked every few days. Method
Is this your server? Monitoring Pro: a check every 30 minutes and an email within the hour when it stops answering. $9.99/month.
Tasks it helps with
Share of each task's required capabilities it covers| Triage support tickets Ticket Triage | 50% |
| Automate customer support Ticket Triage | 33% |
Similar tools
Listed for the same task: triage support tickets- ndjson-local-log-triage-mcpREMOTELOCALStreams NDJSON log triage: query patterns, detect anomalies, summarize timelines without full load
- inbox-to-actionREMOTELOCALAgentic Gmail triage: classify, summarize, extract tasks, draft replies. Never sends
- helpdesk-mender-mcpREMOTELOCALLocal MCP server: Zendesk + Freshdesk + Help Scout write tools, one vocabulary
- Look up and search 7,300+ ServiceNow system properties (sys_properties) explained in plain English
- LinearREMOTELOCALFind and manage issues, projects, and documents in your Linear workspace
- BumbleBoxREMOTELOCALSearch and triage all your mailboxes; draft replies and campaigns; send only as you allow
Ready-made AI agents
Facts & evidence
Each fact shows where it was seen and when.| Fact | Value | Evidence | Source | Last confirmed |
|---|---|---|---|---|
| Hosted endpoint | https://mcp.irisagent.com/mcp | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Local install (package) | no | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Remote access (hosted) | yes | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Website | https://docs.irisagent.com/deploying-irisagent/MCP-Server | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Registry status | active | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| Version | 1.0.0 | DECLARED | SRC-001 Official MCP Registry | 1h ago |
| MCP server | yes | DECLARED | SRC-001 Official MCP Registry | 1h ago |
Change history
- NEW22 Oct 2026first seen in the index
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Free alerts · no accountQuestions about IrisAgent Support Analyst
How do I connect IrisAgent Support Analyst?
Use the hosted endpoint https://mcp.irisagent.com/mcp in your assistant's MCP settings. The exact settings are in "How to connect" above, as declared in the Official MCP Registry.
What can I use IrisAgent Support Analyst for?
Based on its description, it is most relevant to: triage support tickets, automate customer support.